Situation
A front desk receptionist needs to be trained for setting up conference calls on a mobile phone while handling other tasks.
Learning Objectives
- Familiarizing with the equipment
- Learning to manage conference calls
- Finding a number from contact list
Finding Right Interaction Using Raptivity:
Following are the three ways to find the right interaction:
- Use Search option in Raptivity and look out for the keywords like familiarization, labeling, demonstrate, show me, let me try, guide me, practice, simulation, scenarios, etc.
- Go to the Gagne’s Nine Events Learning Theory and click on 'Provide Learning Guidance'.
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