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Installation Support

All Raptivity customers will be entitled to free installation support for up to 3 months from the date of purchase. This means that within the first three months of purchase if customers need any assistance with Raptivity installation, they can simply write to support@raptivity.com. Raptivity support team will make sure that they are up and running in no time, and have everything they need to start creating amazing interactivity!

Note: Installation Support does not include ongoing technical support. Raptivity offers a separate support plan that ensures technical support for any ongoing issues or questions. That plan is outlined below.

 

Premium Value Package

This is more than just a technical support plan. It is a value-add bundle that includes:

Customers who purchase the premium value package will be eligible to receive technical support + free upgrades + Evolve interactions and utilities for the entire year. Not just that, it is very reasonably priced with the idea that whoever is interested should be able to take advantage of it:

Raptivity Training Workshop

Training Workshop is one of its kinds, unique training session, tailored to your unique needs and goals, and delivered by industry-recognized and experienced training partners to understand you how to achieve the best from Raptivity. This workshop is a classic ‘learning by doing’ course delivered by the Raptivity expert team.

In the 4-hour workshop the following points are typically covered:

  • Instructional significance and benefits of interactivity in eLearning
  • Introduction to Raptivity, Raptivity packs, and their use
  • Detailed Raptivity demo highlighting features and resources
  • Hands-on experience creating Raptivity interactions
  • Customization Tips & Tricks
  • Ideas on how and where to best use Raptivity interactions
  • Integration with other tools
  • The Raptivity difference: BEFORE and AFTER slides demonstrating how a regular eLearning course can be dramatically transformed with Raptivity

The Training Workshop is aimed at helping users get started with Raptivity and understand its features in great depth. The workshop also provides hands-on experience with extra resources, such as a step-by-step guide and more. All participants will be provided with training materials for future reference.

For customers interested in exploring Raptivity in the context of eLearning in even greater depth, we offer 2- and 4-day comprehensive trainings, fully tailored to their unique needs.

Please contact us at info@Raptivity.com or (425) 861-8400 to let us know your training requirements, and we will make sure to develop the most valuable training solution for your organization!

New Interaction Creation using Raptivity

Can’t find the interaction you are looking for? Have an idea for a new Raptivity interaction? With Raptivity Empower service, we will help you develop new Raptivity interactions on demand!

For example, you want to add a game interaction to your Raptivity collection. We can help!

We will help you to complete the new Raptivity interaction brief – either on the phone or by email - so that we can fully understand your vision of the desired outcome and your requirements. Once the requirements and terms of service are mutually agreed upon, we will custom develop the new interaction template for you. 

Please contact us at info@Raptivity.com or (425) 861-8400 to discuss your ideas with Raptivity representatives.
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Customizing Raptivity Interaction

Occasionally you may find Raptivity interaction that you really like but you wish for a new feature or some functionality that was different, to make your interaction to work the way you want it. With Raptivity Empower service, you can access additional customization services for your existing interactions based on your individual goals and needs.

For example, you would like to increase the number of objects you may include in the particular Raptivity interaction. Or, you may want to include a Hint in your Spin the Wheel interaction. We can help!

We will work with you to put together the custom Raptivity interaction brief – either on the phone or by email - so that we can fully understand your vision of the desired outcome and your requirements. Once the requirements and terms of service are mutually agreed upon, we will customize the existing Raptivity interaction template for you. 

Please contact us at info@Raptivity.com or (425) 861-8400 to discuss your ideas with Raptivity representatives.
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